Privacy Policy

Effective Date: June 1,2024

The Academy of IELTS values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our services, whether online or in person.

1. Information We Collect

We may collect and process the following types of information:

  • Personal Information: Name, email address, phone number, date of birth, and identification details.
  • Academic Information: Test scores, academic history, and preferences related to courses or study abroad programs.
  • Payment Information: Billing address, credit/debit card details, or bank account information.
  • Technical Information: IP address, browser type, device type, and website usage through cookies or analytics tools.

2. How We Use Your Information

The information we collect is used for the following purposes:

  • To provide educational services, such as test preparation, exam registration, and counseling.
  • To process payments for courses or other services.
  • To communicate updates, announcements, or relevant promotional offers.
  • To improve our services through feedback, surveys, and analytics.
  • To comply with legal and regulatory requirements.

3. Information Sharing

We do not sell, rent, or trade your personal information. However, we may share your data under the following circumstances:

  • With Partner Organizations: For exam registration (e.g., British Council, Pearson PTE) or university applications.
  • With Service Providers: Third-party vendors that help us deliver services, such as payment processors or IT support.
  • Legal Obligations: To comply with applicable laws, court orders, or governmental regulations.

4. Data Security

The Academy of IELTS implements robust security measures to protect your information from unauthorized access, alteration, or disclosure. These measures include:

  • Secure servers and encrypted transactions.
  • Regular audits of our systems and procedures.
  • Limited access to personal data on a need-to-know basis.

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights

You have the right to:

  • Access and review your personal data.
  • Request corrections to inaccurate or incomplete information.
  • Withdraw consent for marketing communications.
  • Request deletion of your data, subject to legal obligations.

To exercise these rights, please contact us using the information provided below.

6. Use of Cookies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control or disable cookies through your browser settings, though this may limit certain features on our website.

7. Third-Party Links

Our website may contain links to third-party websites or services. The Academy of IELTS is not responsible for the privacy practices or content of these external sites. Please review their privacy policies before sharing any information.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with the “Effective Date” updated accordingly.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

The Academy of IELTS

We are committed to protecting your privacy and ensuring a safe and secure experience with The Academy of IELTS.